Showroom Advisor

Showroom Advisor
  • St Austell, Cornwall
  • Permanent Full Time - Permanent
  • £10.80 per hour
Apply now
More

About the role

Full time - 39 hours per week

Permanent

Shifts available Monday - Sunday, between 7.00am - 10.00pm

£10.80 per hour

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.​​

Key responsibilities

Sales matter in this role, but your real focus will be the customer. You’ll use design software to really bring customer projects to life, asking questions, exploring possibilities, and recommending the right finance, products and installation options. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.​

Required skills & experience

You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to successfully deliver customer projects. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.​

Career progression

What's in it for me?

As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

As part of a great team, you’ll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about.

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. 

If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk. 

Rewards &
benefits

Discount card

The one we all love! Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 3 months.

Share schemes

Share in the success you help create. With our shareplans, from just £5 per month, you can build up a savings pot, or use what you save to be a Kingfisher share holder.

Life assurance

If the worst should happen, Life Assurance ensures those close to you have some protection.

Employee assistance programme

We offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.

Salary/Bonus

We offer competitive salaries for all roles, and benchmark them, to ensure that we’re getting it right.

Pension

You’ll have access to the award-winning Kingfisher Pension Scheme, and we’ll put money in alongside your savings too.

Medical

We have a number of medical benefits available depending on your role to help you and your family look after yourselves.

Payroll giving

If charity’s important to you, it’s important to us too. We make it easy to make a difference.

Leave

All work and no play is no fun! So, you can enjoy 6.6 weeks leave plus we'll reward you with additional leave and cash rewards to celebrate long service anniversaries and milestone years.

Flexible working

The chance to achieve more balance between work and your other commitments.

Shopping discounts

Take advantage of fantastic discounts on loads of products and services, just for being a B&Q colleague! 

Uniform

Our uniform is part of our brand identity, so if your role requires uniform and/or safety footwear, B&Q pays for this. Every item is designed for practicality, comfort and safety.

“It's great to know I'm getting loads of training and exposure to senior leaders as I work towards my next role.”

Ellie

Showroom Team Leader

“Working here there's always opportunities to develop. Like when my line manager needs support, I get to step into his shoes so I can ready myself to move up into that role in the future.”

Ben

Showroom Manager

Training &
development

Learn & Develop at B&Q

When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, Mylo, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together. 

Flexible learning with Mylo

Mylo is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With Mylo, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 150 different learning activities - like short videos, articles, workshops and webinars - think of Mylo as your 24/7 training pal, designed to help you make the most of your B&Q career journey.

Developing in role

Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.

Building expertise and know-how

We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into. 

Accelerated Development Talent Programmes

Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.

Induction

At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.

 

A day in the life

Ellie, Showroom Team Leader

Communication is at the heart of everything we do. We need to give advice and tell each customer's story, style and ideas through their dream space - whether they just want a design doing, all the way to buying a new property. We share success as a team. It’s very satisfying.

Ben, Showroom Manager

A day's work for me is coming into the store having a good plan. The team will be happy and ready to help our customers. I love having a busy shop floor, booking loads of customers in for their dream kitchen, bathroom and bedroom. I'm there to support my team if they need any help on the design system and on customer projects.

Caitlin, Showroom Customer Advisor

I work with a diverse range of people who all have their own quirks and that’s what I love. A really good day at work is being on shift with one of my closest colleagues or helping a lovely customer and making their day. That’s most days really! 

Plan your
commute

Store location

St Austell, Cornwall

Get directions

See in Google maps

Why
choose us?

Why Showroom at B&Q?

Whatever the ask or the big idea, our Showroom teams provide the advice and expertise needed to bring every customer vision to life.

Why B&Q

Ready to apply?

Step 1:

Apply via bandqcareers.com

Step 2:

We’ll contact you for a phone interview.

Step 3:

We’ll carry out a face to face interview in store.

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Check out our FAQs for more information about interviewing at B&Q.

Showroom Advisor

  • St Austell, Cornwall
  • Permanent Full Time - Permanent
  • £10.80 per hour
Apply now