Omni Channel

B&Q is changing for the future, and digital (or Omni Channel, as we call it here) is playing a big part in this. We’re using technology to create a seamless customer experience across the board – from website to store to the customers’ homes, online and in person. Wherever our millions of customers meet our products or our people, we’re using digital to make that experience smoother, faster and easier.

We’re on the way to becoming a digitally-led business. We have a new platform and a clear strategy in place, and we’re in the ‘making it happen’ phase. This means we’re open to fresh ideas, and are exploring loads of exciting new ways to use digital to make life better for our customers and colleagues. All in all, it’s a fantastic opportunity for you to come and make your mark.

B&Q is a great place to work because it's a company that recognises talent and embraces it.
Lauretta
Online Product Content Specialist