About the role
Permanent
£26,023 + Pension + Private Healthcare + ShareSave + 6.6 weeks holiday + Hybrid Working (4 days per week in the office/1 WFH) Occasional Saturday + Bank holiday work as part of the shift rota
Doncaster
We believe anyone can improve their home to make life better. We equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as an Installations Invoicing and Payments Administrator and you’ll be a big part of this.
Role Purpose : To ensure purchase order requests are raised accurately in a timely manner. So that in all instances, installer payments are received within their contracted time.
Key responsibilities
Key Accountabilities / Responsibilities:
-Accurately raise Purchase order in line with defined processes. Inform all relevant parties once raised.
-GRN of purchase orders once invoiced through the Installer invoicing portal.
-Ensure clear separation from administrators raising purchase orders to administrators who GRN.
-Support with system enquiries, IMS, invoicing portal.
-Run reports required to carry out duties effectively within SLA (service level agreements).
-Highlight to management any concerns where payment requests appear to be suspicious or outside of
standard requests.
-Work with colleagues across the installation function to help and support them including sharing knowledge
in your area of expertise to help drive service.
-Action installer debit requests.
-Act as a point of contact between installer, CIS and GNFR accounts payable team.
-You may be required to undertake other duties from time to time as we may reasonably require.
-Adhere to all policies and procedures relevant to your role.
-Achieve key objectives.
Key Business Relationships:
Internal relationships
-Claims team
-Store operational colleagues
-Compliance team
-Installations support team
-Store Support Office (Commercial, Supply Chain, QA)
-Installers
-Finance
External relationships
-Installations vendors
-Industry bodies
-Competent Persons Schemes
-Gas Safe Register
Required skills & experience
Required Skills & Experience:
-Knowledge of the installation service industry preferable
-Knowledge of kitchen/bathroom/bedroom installations and product preferable
-Working knowledge of MS Office applications
-Experience using SAP is desirable.
• Excellent attention to detail, numerical and data entry skills
• Methodical and logical thinker
• Confident communicator
-Resilient under pressure
Other Requirements:
-Flexible working with Rota’d Saturdays and Bank Holidays
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk.
Rewards &
benefits
Discount card
The one we all love! Get 20% discount on your purchases at B&Q in-store and online, after you've been with us for 3 months.
Share schemes
Share in the success you help create. With our shareplans, from just £5 per month, you can build up a savings pot, or use what you save to be a Kingfisher share holder.
Life assurance
If the worst should happen, Life Assurance ensures those close to you have some protection.
Employee assistance programme
We offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.
Pension
You’ll have access to the award-winning Kingfisher Pension Scheme, and we’ll put money in alongside your savings too.
Leave
All work and no play is no fun! So, you can enjoy 6.6 weeks' leave, plus we'll reward you with additional leave and cash rewards to celebrate long service anniversaries and milestone years.
Flexible working
The chance to achieve more balance between work and your other commitments.
Shopping discounts
Take advantage of fantastic discounts on loads of products and services, just for being a B&Q colleague!
Gym discounts
We have a network of over 3,300 health clubs offering discounts to colleagues and their partners of up to 25% on self-paid gym memberships.
Eye care
If you use a computer regularly for work, then we pay for your eye test
every two years. If you do require glasses, then you’ll also get £49/€69 towards single focal lenses and frames too.
Cycling to work scheme
Whether you are thinking green, trying to get fit or saving money, our cycle to work scheme helps colleagues spread the cost and save money on any bike and safety equipment through salary sacrifice.
Long service
Just like most families, we like to celebrate anniversaries and milestone years. For every 10 years up to 40 years’ service we give extra annual leave and a cash payment.
Training &
development
Learn & Develop at B&Q
When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, Leo, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together.
Flexible learning with Leo
Leo is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With Leo, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 150 different learning activities - like short videos, articles, workshops and webinars - think of Leo as your 24/7 training pal, designed to help you make the most of your B&Q career journey.
Developing in role
Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.
Building expertise and know-how
We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into.
Accelerated Development Talent Programmes
Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.
Induction
At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.
A day in the life
Caitlin, Showroom Customer Advisor
I work with a diverse range of people who all have their own quirks and that’s what I love. A really good day at work is being on shift with one of my closest colleagues or helping a lovely customer and making their day. That’s most days really!
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Store location
Doncaster, South Yorkshire
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Why Customer Service at B&Q?
Our B&Q Customer Advisors are the friendly faces of our business. They're the ones who work across our stores to provide advice and assistance to each and every customer looking to make their big ideas into a much loved reality.
Why B&QReady to apply?
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