Department Manager - Showrooms

Department Manager - Showrooms
  • Malvern, Worcestershire
  • Permanent
  • Up to £26,000
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About the role

Full time (39 hours) or Part time considered

Successful applicant must be able to work a mininum of 4 days out of 7

Permanent

Upto £26,000 pro rata + Bonus + Pension + BUPA + 6.6 Weeks Holiday

B&Q Malvern

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Manager and you’ll help some of their boldest kitchen and bathroom ideas take shape.

Key responsibilities

In a role that’s as much about inspiration as it is about sales, being a Showroom Manager means understanding that great showrooms come from great teams. You’ll lead by example to build an inclusive culture for your colleagues & your customers. You’ll coach and train your team, enabling them to recommend the right finance, products, and installation options to fulfil customer projects. By managing people well every day & role modelling great customer service, you’ll support their personal growth & development. Relationships are key in this role as you’ll also oversee the recruitment & induction of our installers to ensure the best level of service for our customers.

Required skills & experience

A natural leader who can motivate and support a team in a fast-paced and constantly changing sales environment. You’ve got a sharp commercial mind as well as plenty of customer service experience and you know how to promote products, services & installation options. You’ll be happy to expand your skills by using new technology and learning new ways of working & championing this with your team. You’re also flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Career progression

What's in it for me?

As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So dependent on the duration of your shift and eligible break entitlement, we will pay you for the time you are on your break, so put your feet up on us!

As part of a great team, you’ll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about.

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. 

If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk

Rewards &
benefits

Training &
development

Learn & Develop at B&Q

When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, Mylo, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together. 

Flexible learning with Mylo

Mylo is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With Mylo, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 150 different learning activities - like short videos, articles, workshops and webinars - think of Mylo as your 24/7 training pal, designed to help you make the most of your B&Q career journey.

Developing in role

Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.

Building expertise and know-how

We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into. 

Accelerated Development Talent Programmes

Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.

Induction

At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.

 

A day in the life

Plan your
commute

Store location

Malvern, Worcestershire

Get directions

See in Google maps

Why
choose us?

Why Retail Management at B&Q?

Our Retail Management teams are the ones who help every one of our stores to lead and develop their teams so they can always put our customers first. Working together to keep ahead of this fast-moving sector, this curious bunch are full of ideas on how we can build an even better B&Q. 

Why B&Q

Ready to apply?

Step 1:

Apply via bandqcareers.com

Step 2:

We’ll contact you for a phone interview.

Step 3:

We’ll carry out a face to face interview in store.

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Check out our FAQs for more information about interviewing at B&Q.

Department Manager - Showrooms

  • Malvern, Worcestershire
  • Permanent
  • Up to £26,000