TradePoint
In store
TradePoint is our store, within a store. Made for our trade customers, it’s a service designed to help them save time and money. Quick. Reliable. TradePoint is how we help all kinds of tradespeople, with all kinds of trade projects.
Our role
Tradepoint Sales Partner
As a TradePoint Sales Partner you will continue to make our TradePoint service even easier for both our existing and new customers. You will be responsible for driving business growth for TradePoint while delivering an exceptional level of customer service. This is a dedicated position which allows you to build and grow relationships with our trade customers both on and off site, providing them with all the materials and products they need from start to finish.
Sales Lead
As a Sales Lead, you’ll support the Sales Team Manager in building a high-performing, inclusive team across Showrooms and TradePoint. You’ll help drive sales by ensuring a seamless customer experience, deploying colleagues effectively, and acting as the first point of contact for customer and team escalations. You’ll also assist with data collation to support informed decision-making and continuous improvement.
Sales Team Manager
As a Sales Team Manager, you’ll lead two key areas of the store - Showrooms and TradePoint - bringing together driven, customer-focused teams. You’ll foster a confident, proactive culture and coach colleagues to deliver strong sales performance. Using customer insights and data, you’ll identify opportunities and act quickly. You’ll also build lasting relationships with local customers, especially Tradespeople.
Sales & Service Team Manager
As a Sales & Service Team Manager, you’ll lead a large part of the store operation, driving both sales and service excellence. You’ll shape the customer experience through a team of Shift Leads, inspire a culture where every customer counts, and lead teams across Showrooms, TradePoint, and Front End. You’ll also oversee safety, security, and compliance, helping build brand loyalty and support future growth.
Customer Advisor - Tradepoint
The heart of the Tradepoint counter, you’ll deal with all kinds of trade customers every day. You’ll get to know them and their business – giving them the right materials and tools to get their jobs done, and spotting opportunities to offer them even more. As your knowledge about our full product range grows, you’ll be able to provide useful advice too. And you’ll take every opportunity to team up with other departments across the wider store.