Business Development Manager - Marketplace

Business Development Manager - Marketplace
  • Eastleigh, Hampshire
  • Permanent Full Time - Permanent
  • £80,000 to £90,000 per year
Apply now

About the role

Business Development Manager - Marketplace

Permanent Full Time

£80,000-£90,000 + Car Allowance + Bonus + Pension + BUPA + ShareSave + 6.6 weeks holiday

Home Based + 1-2 days a month in Southampton, Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Business Development Manager and you’ll be a big part of this.

At B&Q we have a hybrid approach to working to increase flexibility in how we work. Speak to our recruitment team to find out more.

Key responsibilities

In March 2022, and as part of our ecommerce strategy, we became the first UK home improvement retailer to launch an online marketplace. This means we're now integrating product ranges from verified third-party sellers into and the B&Q app – expanding our existing category ranges and adding new ones. Ultimately, giving our customers more choice and greater convenience to help them improve their homes to make life better.

Reporting to the Head of Business Development - Marketplace, you will own the acquisition and onboarding of third-party Merchants across key product categories on B&Q marketplace. You will be responsible for identifying and building relationships with key individuals and decision-makers both on the Merchant side and within B&Q/Kingfisher to identify & capitalise on marketplace growth opportunities (outbound and inbound selling), as well as executing on marketplace commercial strategy. You will also be responsible for setting up Merchant accounts, understanding Merchant requirements, overseeing migration of their product catalogue, and training them to become fully operational on the marketplace. You will interact with Merchant Onboarding and Merchant Operations teams and act as a consulting expert to speed up Merchant’s migration to B&Q marketplace, providing a seamless onboarding experience.

Key responsibilities:


  • Deliver Merchant recruitment goals and strategy for assigned categories and territories.
  • Identify, prioritise and Hunt: detect the right prospect and the right contact who will become a top partner for B&Q
  • Pitch: Present and convince about the opportunity to work with B&Q by phone and face-to-face on occasion
  • Deal: You will negotiate and secure the best business conditions to ensure the highest chance to turn the partnership into success
  • Be responsible for setting up Merchant accounts, understanding Merchant requirements, overseeing migration of their product catalogue, and training them to become fully operational on the marketplace


  • Deep dive into business issues and areas of opportunity impacting Merchant recruitment and onboarding. experience and business performance; identify root causes and innovative solutions to address any recruitment issues.
  • Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings and markets.
  • Influence internal and external stakeholders to drive change and improve Merchant experience across the lifecycle of selling on B&Q marketplace.

Required skills & experience

  • You are a “hunter”: You love pitching and negotiating with business owners and senior leadership
  • You have experience in relationship management and negotiation skills in e-commerce
  • Ability to interact at CEO/CFO etc. level with small-to-medium local and multinational companies
  • Utmost attention to detail and desire to get hands dirty
  • Persistent, you never give up!

Career progression

What's in it for me?

As well as a competitive salary, our benefits package includes an award-winning pension scheme, car, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

As part of a great team, you’ll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about.

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. 

If you require any additional support or adjustments to help you make an application, please contact us at

Rewards &

Training &

Learn & Develop at B&Q

When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, Mylo, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together. 

Flexible learning with Mylo

Mylo is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With Mylo, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 150 different learning activities - like short videos, articles, workshops and webinars - think of Mylo as your 24/7 training pal, designed to help you make the most of your B&Q career journey.

Developing in role

Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.

Building expertise and know-how

We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into. 

Accelerated Development Talent Programmes

Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.


At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.


A day in the life

Take a tour
around our

Our Store Support Office sits within B&Q House and supports our colleagues and stores right across the UK and Ireland. In our bespoke, modern and eco-friendly building just north of Southampton, you’ll find a friendly team of talented people in a huge range of roles.

Explore our
store support office


In B&Q house, you’ll enjoy an onsite gym, a subsidised Costa, a canteen and restaurant, prayer room, plus open plan and cosy work spaces, an outdoor picnic area, and bike sheds for those who cycle in.


B&Q House has a biomass boiler, solar panels and a rainwater harvesting system. Our building also makes use of upcycled and recycled furniture and fittings, and features natural ventilation, heat retention and CO2 management, all via our very own weather station on the roof.

COVID-19 safety measures

At B&Q House we've made lots of changes to ensure we're ready for our colleagues to work safely. Watch our video to find out more.

choose us?

Why Transformation at B&Q?

Retail is the ever-evolving sector, which is what makes it such an exciting one. For our Transformation team here, it means working hard to make changes to our business that reflect how our customers like to shop and how our colleagues like to work.

Why B&Q

Ready to apply?

Step 1:

Apply via

Step 2:

We'll contact you for a phone interview

Step 3:

We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Check out our FAQs for more information about interviewing at B&Q.

Business Development Manager - Marketplace

  • Eastleigh, Hampshire
  • Permanent Full Time - Permanent
  • £80,000 to £90,000 per year