Commercial
Store support office
For us to ignite the imagination of our customers, we know we need to build a profitable but sustainable product range. Through cross-functional working, the commercial teams define and deliver a customer proposition that reflects our brand values across all channels. And, by developing what we have on offer and building a multi-specialist range, these teams can make sure home improvements are made easier and more exciting for our customers.
Our roles
Buying:
As a Buyer, Assistant Buyer, or Buying Assistant, you’ll create and deliver inspirational product ranges to meet the needs of our customers. You’ll find new products or partners, manage vendors, maintain data, and drive sales, margin, and market share, all while working closely with our merchandisers to explore trading opportunities and provide commercial and profitable ranges to suit every project and excite every customer.
Merchandising:
As a Merchandiser, Assistant Merchandiser or Merchandising Assistant, you’ll curate and deliver a commercial, profitable proposition for our customers, across all channels. You’ll work closely with the Buying team on things like forecast planning to markdown, creating trading strategies, and coordinating activities, in order to drive profitable sales and accessibility for every customer.
Commercial Planning:
Our Commercial Planning team play a crucial part in enabling change across our business while creating an engaging customer experience. From defining new merchandising principles and drawing store plans, to developing trading mechanics and planning instore implementation, you’ll work with our buyers and merchandisers to ensure space performance is maximised and retail operation requirements met.
Quality & Sustainability:
Our Quality & Sustainability team meet customer needs and understand feedback to ensure ongoing safety, development, and improvement of products and ranges. As a Product Quality and Technical Manager you’ll resolve issues and guarantee continuous improvement, or as a Sustainability Manager you’ll drive responsible sourcing of products, find more sustainable products for our ranges, and work with factories to improve ethical working standards.