About the role
Permanent
From £90,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working
Southampton, Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Head of Data Visualisation & Automation and you’ll be a big part of this.
Role Purpose:
The Head of Data Visualisation & Automation is a senior leadership role responsible for transforming how B&Q designs, delivers and uses reporting, insight and decision tools. The role moves the organisation beyond traditional BI into product-led data solutions — where dashboards, metrics and automation are treated as scalable products that actively shape business decisions. You will define how reporting is conceived, built and evolved at B&Q, introducing modern data product practices, raising visual and analytical standards, and expanding the impact of data across every function. .
Key responsibilities
Key Accountabilities/Responsibilities:
- Establish product-led ways of working
Implement core data product development practices, including clear product roadmaps, release management, service ownership and prioritised backlogs. Embed structured approaches such as user personas, user stories, wireframing and iterative delivery to ensure products are designed intentionally rather than built reactively. - Transform how requirements are defined
Standardise and broaden business engagement through strong partnerships with functions across B&Q. Shift demand away from feature requests toward clearly defined value outcomes, ensuring reporting solves real decision problems and delivers measurable impact. - Drive innovation in metrics and analytical thinking
Introduce new metrics, segmentations etc within reporting, helping the organisation adopt richer and more forward-looking measures of performance. Champion analytical concepts that may not yet be widely understood, making them accessible and actionable for business users: such as predictive and diagnostic outputs rather than only descriptive ones - Raise data visualisation standards
Set and enforce best-in-class visualisation principles across all reporting outputs, improving clarity, storytelling, usability and trust. Ensure dashboards are intuitive, consistent and designed for decision-making, not just information display. - Partner across the business to unlock efficiency
Work directly with commercial, operational and central functions to consolidate reporting, remove duplication and uncover implicit or unmet data needs. Use data products to simplify processes and improve organisational efficiency. - Shape the future of decision automation
Engage with Kingfisher Group and external partners to bring new thinking into B&Q, evolving reporting toward decision-oriented tooling such as pricing, range optimisation and operational automation. Help define the transition from insight delivery to embedded, automated decision support.
Required skills & experience
Required Skills & Experience:
- You have experience leading data visualisation or BI teams in a customer-focused organisation, ideally within retail or another complex commercial environment. You understand how reporting and insight support real business decisions and operational performance.
- You bring a strong technical understanding, with working knowledge of SQL, cloud data platforms and modern reporting tools such as Power BI. You understand how data models, automation and workflows are designed and delivered, and how good governance, data quality and standards underpin trusted reporting without needing to be a hands-on specialist in every technology.
- You have experience improving reporting practices and introducing more structured ways of working, including clear ownership, delivery processes and quality standards. You are familiar with agile delivery practices, and recognise the importance of scalable, well-managed data products.
- You are commercially minded and outcome-focused, able to translate business needs into valuable solutions rather than feature requests. You are comfortable influencing senior stakeholders, challenging constructively and aligning work to measurable business value.
- You combine analytical thinking with strong storytelling and communication skills, helping others understand data and act on it. You are curious, collaborative and motivated by solving real business problems.
- Above all, you are a people-focused leader who builds strong teams, encourages new ideas and creates an environment where individuals and capabilities can grow, while pushing the organisation to think differently about how data drives decisions.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk.
Training &
development
Learn & Develop at B&Q
When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, LEO, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together.
Flexible learning with LEO
LEO is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With LEO, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 500 different learning activities - like short videos, articles, workshops and webinars - think of LEO as your 24/7 training pal, designed to help you make the most of your B&Q career journey.
Developing in role
Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.
Building expertise and know-how
We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into.
Accelerated Development Talent Programmes
Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.
Induction
At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.
Explore our
store support office
Facilities
In B&Q house, you’ll enjoy an onsite gym, a subsidised Costa, a canteen and restaurant, prayer room, plus open plan and cosy work spaces, an outdoor picnic area, and bike sheds for those who cycle in.
Sustainability
B&Q House has a biomass boiler, solar panels and a rainwater harvesting system. Our building also makes use of upcycled and recycled furniture and fittings, and features natural ventilation, heat retention and CO2 management, all via our very own weather station on the roof.
Ready to apply?
Step 1:
Apply via bandqcareers.com
Step 2:
We'll contact you for a phone interview
Step 3:
We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).
Step 4:
We’ll contact you with feedback, and maybe even a job offer.
Check out our FAQs for more information about interviewing at B&Q.