Data Science Manager

Data Science Manager
  • Eastleigh, Hampshire
  • Open to Job Share, Full Time or Part Time - Permanent
  • Up to £75,000 per year
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About the role

Data Science Manager

Permanent

From £65,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working

Southampton, Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Data Science Manager and you’ll be a big part of this.

Key responsibilities

Reporting into the Head of Analytics and Data Science within the Customer Team at B&Q, the Data Science Manager will be responsible for creating and delivering our most complex analytics and data science models, helping to answer complex and diverse questions from across the business. They will interact with a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape our future strategies, improve customer experience, deepen engagement, drive revenue, and improve business efficiencies across both B&Q and TradePoint.

The Data Science Manager will be themselves an exceptional Data Scientist and will lead our development on our most complex data science products and analytics using agile working methodologies making sure we’re delivering the right priorities.

If you would like to work in a collaborative, fast paced, encouraging and future thinking environment, where you’re empowered to be creative and drive performance… then this could be your next role.

Required skills & experience

Key Accountabilities / Responsibilities:

  • End-to-end responsibility for all data science projects within the team. Ensuring that we challenge the status quo, challenging our current approaches and models and creating new ones to continually improve.
  • Lead development of new and improve existing models of customer behaviour, be that churn models, time series forecast models, value assessment of the customer base or other more specific and target models.
  • Lead the deployment models into production so they can be consumed by other analytical teams across the business.
  • Develop new and improve existing segmentations that can used in marketing activity and across the business, to both help target and describe customers.
  • Determine new methods and models to measure the incrementality of our marketing activity.
  • Deliver complex descriptive and predictive customer behavioural analytics.
  • Working alongside the Analytics Manager within the team to help identify opportunities for new or improved models and approaches that can be used to better target or assess our activity.
  • Management of work backlog, using agile management practices to prioritise effectively across the varying analytical needs.
  • Bring external thinking to B&Q by maintaining an awareness of analytics usage in retail and other sectors and by keeping abreast of competitor technology and developments.
  • Support the growth of new channels, Services, Digital, MarketPlace and Retail Media through the use of “Next Best Offer” engines and other models and segmentations.
  • Build relationships with key stakeholders from across the business and translate their ambitions and goals into data science products.
  • Work closely with Kingfisher Group Data Science, collaborating closely with and delivering against a shared data science roadmap.
  • Agitate the organisation to make sure we are fully realising the art of the possible and delivering maximum value to B&Q and our customers.

Required Skills & Experience:

  • You have extensive programming ability across Python or R with a strong ability to use SQL. A strong understanding of efficiency and best practice in how code should be written and the ability to communicate and install this within the wider team.
  • You’ve excellent analytical skills and statistical understanding, including experience in: predictive modelling, segmentation, time series analysis and applying these for decision making.
  • You’ve had experience using cloud based analytical platforms such as Databricks, Snowflake, Google BigQuery and the like.
  • You've a track record of taking data science products from conception through to deployment in production.
  • You’ve had experience deploying data science workflows with tools like Airflow or Databricks.
  • You’ve a strong commitment to accuracy and rigour in analysis that is produced.
  • You care about Quality Assurance, and lead coding documentation and version control best practices using GitHub. You are empathetic to the importance of Data Governance and good Data Quality.
  • You know the basics of and want to explore new realms of customer behavioural analysis and omnichannel personalisation.
  • You’ve used Jira/Confluence before for managing workloads and documentation.
  • You’re curious: about how things work and getting to the bottom of business problems and data nuances.
  • You understand and maximise the value of analysis and data science, and act with a commercial lens, prioritising the actions and usefulness of outputs.
  • You’re a skilled storyteller who can bring that value to others – you know numbers don’t always speak for themselves and have excellent visuals to support.
  • You’ve an awareness and understanding of technology and trends in Data Science and Analytics.
  • You’re up for a challenge… and used to pushing boundaries

Career progression

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. 

If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk

Rewards &
benefits

Training &
development

Learn & Develop at B&Q

When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, Mylo, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together. 

Flexible learning with Mylo

Mylo is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With Mylo, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 150 different learning activities - like short videos, articles, workshops and webinars - think of Mylo as your 24/7 training pal, designed to help you make the most of your B&Q career journey.

Developing in role

Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.

Building expertise and know-how

We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into. 

Accelerated Development Talent Programmes

Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.

Induction

At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.

 

A day in the life

Take a tour
around our
office

Our Store Support Office sits within B&Q House and supports our colleagues and stores right across the UK and Ireland. In our bespoke, modern and eco-friendly building just north of Southampton, you’ll find a friendly team of talented people in a huge range of roles.

Explore our
store support office

Facilities

In B&Q house, you’ll enjoy an onsite gym, a subsidised Costa, a canteen and restaurant, prayer room, plus open plan and cosy work spaces, an outdoor picnic area, and bike sheds for those who cycle in.

Sustainability

B&Q House has a biomass boiler, solar panels and a rainwater harvesting system. Our building also makes use of upcycled and recycled furniture and fittings, and features natural ventilation, heat retention and CO2 management, all via our very own weather station on the roof.

Why
choose us?

Why Customer Service at B&Q?

Our B&Q Customer Advisors are the friendly faces of our business. They're the ones who work across our stores to provide advice and assistance to each and every customer looking to make their big ideas into a much loved reality.

Why B&Q

Ready to apply?

Step 1:

Apply via bandqcareers.com

Step 2:

We'll contact you for a phone interview

Step 3:

We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Check out our FAQs for more information about interviewing at B&Q.

Data Science Manager

  • Eastleigh, Hampshire
  • Open to Job Share, Full Time or Part Time - Permanent
  • Up to £75,000 per year