About the role
Learning & Development Partner within Management Capability Team
Permanent
c£50,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working (1-2 days) + National Travel
Southampton, Store Support Office
Your role is to build management capability across B&Q by designing and delivering practical, engaging learning that supports Retail leaders and our Stepping Up programme.
Key responsibilities
Management & Leadership Facilitation
- Facilitate engaging, high-quality leadership and management learning experiences and programmes, both virtually and face to face.
- Create inclusive, people-centred learning environments that bring learning to life and deliver a consistently strong colleague experience.
- Actively seek feedback and insight to continuously improve the quality, relevance and impact of facilitation.
- Model a coaching and learning-led approach, encouraging reflection, ownership and application beyond the session.
Management & Leadership Design
- Work in close partnership with the Management Capability Manager, stakeholders and colleagues across the business to understand current and future capability needs, desired outcomes and gaps, ensuring learning is grounded in operational reality.
- Design and deliver learning experiences and programmes that are stretching, engaging and aligned to our ambitious People Plan.
- Test, pilot and evolve learning solutions, involving retail colleagues throughout the design process to ensure learning is practical, relevant and impactful.
Learning Insight, Impact & Evaluation
- Support and challenge leaders and colleagues to embed learning back in role, championing a strong learning-culture mindset.
- Contribute to the evaluation of the Accelerated Leadership Development Programme and Stepping Up learning experiences, using insight to understand impact and inform continuous improvement.
- Use insight to help leaders take accountability for learning embedment, not just participation.
Required skills & experience
- A strong role model of learning delivery, facilitation and coaching, with a well-rounded understanding of leadership and learning models and the confidence to apply them in practice.
- Credible and confident facilitator with experience working with groups of varying sizes and seniority.
- Experience in management and leadership development design and/or instructional design is desirable but not essential.
- The ability to drive a High Performance Culture.
- Demonstrates high support and high challenge, creating safe but stretching learning environments.
- Demonstrates curiosity, reflective practice and a commitment to continuous learning for self and others.
- Able to build strong, effective relationships and work in true partnership with stakeholders.
- Confident influencing and constructively challenging, with sound judgement and the ability to navigate competing priorities.
- Thrives in a fast-paced, high-volume environment with a broad and varied remit.
- Self-motivated, forward-thinking and well organised, with a proactive and planned approach.
Commercially aware and customer-focused, understanding when to be flexible and agile to meet business needs. - Strong understanding of leadership and core people principles.
- Naturally curious about the needs of colleagues and customers, ensuring customer insight sits at the heart of thinking and decision-making.
National travel is required and expected as part of this role to support learning delivery and stakeholder engagement across the business and after the first 6-12 months will likely make up
to 60% of the role.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact ssorecruitment@b-and-q.co.uk for any recruitment adjustments.
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk.
Training &
development
Learn & Develop at B&Q
When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, LEO, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together.
Flexible learning with LEO
LEO is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With LEO, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 500 different learning activities - like short videos, articles, workshops and webinars - think of LEO as your 24/7 training pal, designed to help you make the most of your B&Q career journey.
Developing in role
Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.
Building expertise and know-how
We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into.
Accelerated Development Talent Programmes
Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.
Induction
At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.
Explore our
store support office
Facilities
In B&Q house, you’ll enjoy an onsite gym, a subsidised Costa, a canteen and restaurant, prayer room, plus open plan and cosy work spaces, an outdoor picnic area, and bike sheds for those who cycle in.
Sustainability
B&Q House has a biomass boiler, solar panels and a rainwater harvesting system. Our building also makes use of upcycled and recycled furniture and fittings, and features natural ventilation, heat retention and CO2 management, all via our very own weather station on the roof.
Ready to apply?
Step 1:
Apply via bandqcareers.com
Step 2:
We'll contact you for a phone interview
Step 3:
We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).
Step 4:
We’ll contact you with feedback, and maybe even a job offer.
Check out our FAQs for more information about interviewing at B&Q.