Data Protection Advisor

Data Protection Advisor
  • Eastleigh, Hampshire
  • Full Time - Permanent
  • Up to £40,000 per year
Apply now

About the role

up to £40000

Southampton, Store Support Office / Hybrid

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. With the continued growth of our team, we are looking for a Data Protection Advisor to handle complex data protection requests and advise on a wide range of data protection matters along with ensuring data protection compliance within B&Q.

Key responsibilities

As a Data Protection Advisor within B&Q you will be working in an exciting, fast paced environment. The role involves a huge breadth and variety of duties including:

  • Providing tailored responses to data requests and/or data complaints and resolving Data Subject concerns on increasingly complex matters.
  • Responsible for advising the Business and independently making decisions on legal risk on a range of data breaches including undertaking reporting requirements to the relevant Data Regulator. Notifying key stakeholders where required and taking the appropriate steps.
  • Responsible for responding to data requests (including SARs) from customers, employees and third parties (“Data Subjects”), dealing with them promptly and in compliance with GDPR.
  • Work independently on day-to-day caseload, carrying out investigations with relevant business stakeholders and resolving any specific problems that arise.
  • Liaising with Data Subjects and their representatives on complex data requests and complaints (including telephone calls where required).
  • Proactively work with the Business to identify key trends and support the Senior Data Protection Manager in implementing required change and making this happen. Ensuring follow-up actions on regulatory and complaint matters are completed working with relevant stakeholders across all functions as appropriate.
  • Responsible for regularly monitoring data numbers and running reports for B&Q and Kingfisher, supporting the Senior Data Protection Manager as required. Identifying any key trends within the reporting to make improvements to our policies and processes and general data protection compliance.
  • Mentor and develop the Data Protection Assistants to build their skills and knowledge in Data Protection compliance.
  • Identifying issues within our policies and processes and managing legal risk accordingly.
  • Manage external legal spend on cases that are outsourced and challenge on costs where relevant with an understanding of legal budget, controls etc.
  • Liaising with other members of the Legal Team, as required to ensure an aligned legal approach.

Required skills & experience

To deliver this role you will be required to have the following experience:

  • Minimum of 3yrs relevant legal data protection experience/knowledge
  • Dealing with contentious consumer matters including communicating with customers (both written and verbal)
  • Dealing with high volume caseloads
  • Organisation, accuracy, and eye for detail
  • High quality drafting skills
  • Commercial awareness and pragmatism
  • Excellent word processing skills

Career progression

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

So we can support you during the application or interview process, please contact for any recruitment adjustments.

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. 

If you require any additional support or adjustments to help you make an application, please contact us at

Rewards &

Training &

Learn & Develop at B&Q

When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, Mylo, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together. 

Flexible learning with Mylo

Mylo is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With Mylo, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 150 different learning activities - like short videos, articles, workshops and webinars - think of Mylo as your 24/7 training pal, designed to help you make the most of your B&Q career journey.

Developing in role

Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.

Building expertise and know-how

We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into. 

Accelerated Development Talent Programmes

Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.


At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.


A day in the life

Take a tour
around our

Our Store Support Office sits within B&Q House and supports our colleagues and stores right across the UK and Ireland. In our bespoke, modern and eco-friendly building just north of Southampton, you’ll find a friendly team of talented people in a huge range of roles.

Explore our
store support office


In B&Q house, you’ll enjoy an onsite gym, a subsidised Costa, a canteen and restaurant, prayer room, plus open plan and cosy work spaces, an outdoor picnic area, and bike sheds for those who cycle in.


B&Q House has a biomass boiler, solar panels and a rainwater harvesting system. Our building also makes use of upcycled and recycled furniture and fittings, and features natural ventilation, heat retention and CO2 management, all via our very own weather station on the roof.

choose us?

Why Finance & Legal at B&Q?

Our many Finance and Legal teams work hand-in-hand across the board, at the heart of B&Q. From operational finance and business performance to financial planning and analytics, they underpin our business and contribute to every bit of progress we make.

Why B&Q

Ready to apply?

Step 1:

Apply via

Step 2:

We'll contact you for a phone interview

Step 3:

We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Check out our FAQs for more information about interviewing at B&Q.

Data Protection Advisor

  • Eastleigh, Hampshire
  • Full Time - Permanent
  • Up to £40,000 per year