• Eastleigh, Hampshire
  • Temporary Full-Time - Fixed
  • Up to £30,000
Apply now

About the role

6 Month Fixed Term Contract
Up to £30,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + hybrid working
Southampton, Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Copywriter and you’ll be a big part of this.

At B&Q we have a hybrid approach to working to increase flexibility in how we work. Speak to our recruitment team to find out more.

Key responsibilities


  • Work to a robust briefing process to drive consistency of copy across all customer-facing channels
  • Work alongside the in-house studio and copywriter to ensure copy is a key consideration from concept stage
  • Work alongside the social media team to plan tailored content for the various platforms that can be used to enhance the customer journey, inspire, and offer help and advice
  • Manage the day to day schedule for all copy requirements, including briefs, relationships, and deadlines to support all customer-facing channels
  • Manage any necessary internal resource and relationships such as category experts


  • Work with appropriate teams to craft and maintain to a high standard a central suite of messaging / copy to support and set the tone for core business/trading campaigns
  • Govern the brand tone of voice and consistency of customer-facing copy across departments, including implementing the new and revised tone of voice
  • Creation of headline copy for press advertising and POS; working with agencies where applicable
  • Support marketing channel owners by producing copy to support the business trading and campaign priorities
  • Sub-edit and approve all customer-facing copy

Required skills & experience

  • Experience delivering inspiring and helpful customer-facing content
  • Experience prioritizing and scheduling workload, understanding key trading requirements, and working to strict deadlines
  • A strong ability to create effective headline copy for press and POS
  • The ability to proof read and sub-edit other's work, collating feedback and evaluating recommendations
  • An ability to manage multiple projects simultaneously
  • Experience creating impactful campaign lines
  • A natural ability to communicate with a range of business stakeholders and to provide regular updates on project progress
  • Experience working in a busy retail head office would be beneficial
  • Experience working on the client side would be advantageous
  • Strong attention to detail to ensure that all content is accurate, with the correct brand messaging / product information / prices etc.
  • Proactive; always seeks to find relevant information and keeps unto date with market trends

Career progression

What's in it for me?

As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

As part of a great team, you’ll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about.

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. 

If you require any additional support or adjustments to help you make an application, please contact us at

Rewards &

Training &

Learn & Develop at B&Q

When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, Mylo, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together. 

Flexible learning with Mylo

Mylo is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With Mylo, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 150 different learning activities - like short videos, articles, workshops and webinars - think of Mylo as your 24/7 training pal, designed to help you make the most of your B&Q career journey.

Developing in role

Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.

Building expertise and know-how

We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into. 

Accelerated Development Talent Programmes

Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.


At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.


A day in the life

Take a tour
around our

Our Store Support Office sits within B&Q House and supports our colleagues and stores right across the UK and Ireland. In our bespoke, modern and eco-friendly building just north of Southampton, you’ll find a friendly team of talented people in a huge range of roles.

Explore our
store support office


In B&Q house, you’ll enjoy an onsite gym, a subsidised Costa, a canteen and restaurant, prayer room, plus open plan and cosy work spaces, an outdoor picnic area, and bike sheds for those who cycle in.


B&Q House has a biomass boiler, solar panels and a rainwater harvesting system. Our building also makes use of upcycled and recycled furniture and fittings, and features natural ventilation, heat retention and CO2 management, all via our very own weather station on the roof.

COVID-19 safety measures

At B&Q House we've made lots of changes to ensure we're ready for our colleagues to work safely. Watch our video to find out more.

choose us?

Why Marketing & PR at B&Q?

With three million customers coming through our doors every single week we need to know how to excite and inspire them so they return to us time and time again. Luckily, our Marketing team  know everything there is to know about how to deliver the best B&Q experience, offline and online too. 

Why B&Q

Ready to apply?

Step 1:

Apply via

Step 2:

We'll contact you for a phone interview

Step 3:

We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Check out our FAQs for more information about interviewing at B&Q.


  • Eastleigh, Hampshire
  • Temporary Full-Time - Fixed
  • Up to £30,000