Product Content Specialist

Product Content Specialist
  • Eastleigh, Hampshire
  • Full Time - Fixed
  • Up to £30,000 per year
Apply now
More

About the role

Product Content Specialist

2 x FTCs / Secondment - 6 Months & 11 Months

Up to £30,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working

Southampton, Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Product Content Specialist and you’ll be a big part of this.

Key responsibilities

As a Product Content Specialist you will be responsible for the on-site execution of products in your category areas, coordinating launches and working with stakeholders to ensure these are on-time and in-full.

You will have a direct impact on our customers by surfacing product data and visual assets that will aid their purchasing decisions and by ensuring our systems deliver relevant and consistent content across product details pages.

  • Define attribute requirements for the Product Details Page to provide unique, accurate and compelling product content.
  • Design and copywrite rules to create impactful and informative product titles and specifications.
  • Responsible for improving the product-page experience through best practice, competitor benchmarking, insights and delivering continuing improvements identified.
  • Run an enrichment plan to improve product content, optimising features, images, videos, and related content sourced from our vendors.
  • Manage quality and timeliness of all product launches within your category areas.
  • Plan and review with stakeholders to prioritise workload and ensure product launch deadlines are met.
  • Responsible for final sign off of individual product QA, ensuring products & assets meet brief requirements.
  • Drive key projects to develop process efficiencies to enable improvements to the Product Details Page.
  • Investigate and resolve resolution of product content discrepancies.
  • Establish yourself as a content expert and be the first port of call of all technical and product content queries for your category areas.

Required skills & experience

  • A highly organised forward planner with excellent time management skills.
  • Able to prioritise workload and deliver in line with business priorities.
  • Confident communicator with stakeholders at various levels.
  • Ability to work well in a collaborative team environment.
  • Build strong working relationships with stakeholders and functions.
  • The ability to seek feedback and use it to improve performance.
  • Confident user of Excel and large data sets for planning and analysis
  • A working knowledge of tools like Riversand (PIM), asset management, Photoshop preferable (but not essential as full training will be provided)
  • Product marketing or CMS experience and previous copywriting accountabilities an advantage

Career progression

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. 

If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk

Rewards &
benefits

Training &
development

Learn & Develop at B&Q

When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, Mylo, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together. 

Flexible learning with Mylo

Mylo is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With Mylo, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 150 different learning activities - like short videos, articles, workshops and webinars - think of Mylo as your 24/7 training pal, designed to help you make the most of your B&Q career journey.

Developing in role

Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.

Building expertise and know-how

We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into. 

Accelerated Development Talent Programmes

Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.

Induction

At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.

 

A day in the life

Take a tour
around our
office

Our Store Support Office sits within B&Q House and supports our colleagues and stores right across the UK and Ireland. In our bespoke, modern and eco-friendly building just north of Southampton, you’ll find a friendly team of talented people in a huge range of roles.

Explore our
store support office

Facilities

In B&Q house, you’ll enjoy an onsite gym, a subsidised Costa, a canteen and restaurant, prayer room, plus open plan and cosy work spaces, an outdoor picnic area, and bike sheds for those who cycle in.

Sustainability

B&Q House has a biomass boiler, solar panels and a rainwater harvesting system. Our building also makes use of upcycled and recycled furniture and fittings, and features natural ventilation, heat retention and CO2 management, all via our very own weather station on the roof.

Why
choose us?

Why Marketing & PR at B&Q?

With three million customers coming through our doors every single week we need to know how to excite and inspire them so they return to us time and time again. Luckily, our Marketing team  know everything there is to know about how to deliver the best B&Q experience, offline and online too. 

Why B&Q

Ready to apply?

Step 1:

Apply via bandqcareers.com

Step 2:

We'll contact you for a phone interview

Step 3:

We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Check out our FAQs for more information about interviewing at B&Q.

Product Content Specialist

  • Eastleigh, Hampshire
  • Full Time - Fixed
  • Up to £30,000 per year