Marketplace Category Manager

Marketplace Category Manager
  • Eastleigh, Hampshire
  • Full Time - Permanent
  • From £75,000 per year
Apply now
More

About the role

Marketplace Category Manager
From £75,000.00 + Bonus + Pension + BUPA + ShareSave + 6.6 weeks holiday + hybrid working

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Marketplace Category Manager and you’ll be a big part of this.

The Marketplace Category Manager sits within the B&Q Marketplace function. Launched in March 2022, we’ve already added over 500,000 products from third party sellers to B&Q’s diy.com ecommerce channel and app, nearly tripled the products available, and rocket boosted our sales. For people who love a challenge, this is the place to be. It's a culture where ideas fly, where you'll develop fast, where you'll be encouraged to step out of your lane.

Key responsibilities

As a Marketplace Category Manager for the B&Q Marketplace, you will win market share by strategically managing your categories to deliver growth. Your focus will be on optimizing the marketplace range and the merchant mix to craft compelling offers and ensure optimal availability to meet customer demand. You will architect long-term growth for B&Q and our merchants while also ensuring alignment between your team, your category strategy, and the overall Marketplace strategy. You will capitalize on market trends, fostering healthy competition among merchants to position B&Q as the destination marketplace for home improvement.

Key Accountabilities / Responsibilities:

  • Achieve marketplace category GMV, Take Rate, and Participation targets.
  • Build and execute the long-term category growth strategy for marketplace products.
  • Use data to develop the merchant mix, stock availability, pricing hierarchy, and average item price to meet growth targets.
  • Foster healthy competition for the best offers.
  • Exploit seasonal and promotional opportunities to maximise category performance.
  • Work alongside Marketplace Business Development and Onboarding to ensure you have the right new merchants coming into your category.
  • Lead category-specific projects, including tech deployments, campaign launches and marketing events.
  • Directly manage Key Account Managers (KAMs) and Account Managers (AMs) operating in your categories.
  • Coordinate with other internal teams to ensure adequate support in areas like supply chain, customer service and marketing; ensuring that changes in our business create win-win scenarios for B&Q and our merchants.
  • Ensure merchants in your categories meet and exceeded their quality metrics.

Required skills & experience

To be successful in the role you will need:

  • At least 5-8 years’ experience in the commercial/trading function of e-commerce marketplace, digital platform or similar.
  • In depth knowledge of e-commerce sales drivers.
  • Proven experience in trading and developing category/range performance within the retail sector.
  • Previous experience in a scale up business and/or in the home improvement sector is a plus.
  • Professional experience managing sellers/suppliers in a leadership capacity.
  • Highly data literate and able to apply this in the development of long-term plans, underpinned by astute strategic thinking.
  • Comfortable generating and evaluating forecasts, metrics, and analyses to measure and act on trading performance.
  • Able to lead a high achieving team of 5+ people, motivating and upskilling whilst also allowing space to excel.
  • Confident leveraging marketing and driving traffic via merchandising/content to grow performance.
  • Strong problem-solving skills with clear logical thinking. You like taking charge in ambiguous situations and are creative enough to come up with scalable solutions to day-to-day operational challenges.
  • You can plan, build consensus, communicate, and influence internal and external stakeholders.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. 

If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk

Rewards &
benefits

Training &
development

Learn & Develop at B&Q

When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, Mylo, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together. 

Flexible learning with Mylo

Mylo is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With Mylo, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 150 different learning activities - like short videos, articles, workshops and webinars - think of Mylo as your 24/7 training pal, designed to help you make the most of your B&Q career journey.

Developing in role

Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.

Building expertise and know-how

We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into. 

Accelerated Development Talent Programmes

Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.

Induction

At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.

 

A day in the life

Take a tour
around our
office

Our Store Support Office sits within B&Q House and supports our colleagues and stores right across the UK and Ireland. In our bespoke, modern and eco-friendly building just north of Southampton, you’ll find a friendly team of talented people in a huge range of roles.

Explore our
store support office

Facilities

In B&Q house, you’ll enjoy an onsite gym, a subsidised Costa, a canteen and restaurant, prayer room, plus open plan and cosy work spaces, an outdoor picnic area, and bike sheds for those who cycle in.

Sustainability

B&Q House has a biomass boiler, solar panels and a rainwater harvesting system. Our building also makes use of upcycled and recycled furniture and fittings, and features natural ventilation, heat retention and CO2 management, all via our very own weather station on the roof.

Why
choose us?

Why Marketplace at B&Q?

Be part of one of the pioneering platforms leading the way in marketplace sales. Our marketplace a one-stop shop for everything home improvement related

Why B&Q

Ready to apply?

Step 1:

Apply via bandqcareers.com

Step 2:

We'll contact you for a phone interview

Step 3:

We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Check out our FAQs for more information about interviewing at B&Q.

Marketplace Category Manager

  • Eastleigh, Hampshire
  • Full Time - Permanent
  • From £75,000 per year