Property Coordinator

Property Coordinator
  • Eastleigh, Hampshire
  • Permanent Full Time - Fixed
  • £23,000 to £25,000
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About the role

Property Coordinator

6 Month Fixed Term Contract

Up to £25,000 + Pension + 6.6 weeks holiday 

Southampton, Store Support Office 

At B&Q we have a hybrid approach to working to increase flexibility in how we work. Speak to our recruitment team to find out more.

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Property Coordinator and you’ll be a big part of this.  At B&Q we have a hybrid approach to working to increase flexibility in when and where we work. Talk to us about what works best for you.

Key responsibilities

Role purpose

To support day to day activities across the Asset Management and Estate Management Property Teams. Be the first point of contact in the department for property queries from both internal and external source, typically store teams and managing agents on behalf of landlords.

Role Objectives

  • Manage all incoming queries into the team,
  • Hand more complex issues to relevant surveyor,
  • Manage the compliance process following completed property transaction such as new leases, disposals, rent reviews,
  • Be the first point of contact for the Property Database. Input all transactional information, Manage and Resolve all queries and discrepancies, including checking source documents to verify amendments and notify stakeholders of the changes made.
  • Download, manage and submit various month end reports and ensure these are approved by Director of Property within the timelines.
  • Ensure surveyors adhere to monthly process deadlines required by the business.
  • Raise relevant repair jobs with the FM surveyors and keep the landlord/managing updated and advise once completed.
  • Arrange access to stores for landlords and managing agent visits;
  • Maintain the department electronic filing system
  • Review and update templates, forms and checklists for the team in line with any new compliance requirements.
  • Other duties: Other tasks may be allocated, but these come secondary to the primary roles described above.

Required skills & experience

  • Good working knowledge of PowerPoint, Word, Outlook and Excel.
  • Ability to plan and organise own workload and organisation of multiple concurrent tasks.
  • Logical approach to problem solving to deliver workable solutions.
  • Good attention to detail and production of accurate timely information.
  • Team working to build effective relationships with peer groups outside own team.
  • Ability to produce clear, comprehensive documentation that is fit for purpose and easy to use in a consistent manner and format and that is understood both internally and externally to B&Q.
  • Experience of working with a database or other file keeping records would be beneficial
  • Experience of working in a fast-paced environment where priorities constantly change and deadlines move would be advantageous
  • Previous experience of Project Co-ordination and/or Project Assistant would be valuable
  • Previous experience or an interest in a property environment or workplace would be opportune.

Career progression

What's in it for me?

As part of a great team, you’ll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about. 

#TJP

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. 

If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk

Rewards &
benefits

Training &
development

Learn & Develop at B&Q

When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, Mylo, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together. 

Flexible learning with Mylo

Mylo is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With Mylo, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 150 different learning activities - like short videos, articles, workshops and webinars - think of Mylo as your 24/7 training pal, designed to help you make the most of your B&Q career journey.

Developing in role

Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.

Building expertise and know-how

We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into. 

Accelerated Development Talent Programmes

Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.

Induction

At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.

 

A day in the life

Take a tour
around our
office

Our Store Support Office sits within B&Q House and supports our colleagues and stores right across the UK and Ireland. In our bespoke, modern and eco-friendly building just north of Southampton, you’ll find a friendly team of talented people in a huge range of roles.

Explore our
store support office

Facilities

In B&Q house, you’ll enjoy an onsite gym, a subsidised Costa, a canteen and restaurant, prayer room, plus open plan and cosy work spaces, an outdoor picnic area, and bike sheds for those who cycle in.

Sustainability

B&Q House has a biomass boiler, solar panels and a rainwater harvesting system. Our building also makes use of upcycled and recycled furniture and fittings, and features natural ventilation, heat retention and CO2 management, all via our very own weather station on the roof.

COVID-19 safety measures

At B&Q House we've made lots of changes to ensure we're ready for our colleagues to work safely. Watch our video to find out more.

Why
choose us?

Why Customer Service at B&Q?

Our B&Q Customer Advisors are the friendly faces of our business. They're the ones who work across our stores to provide advice and assistance to each and every customer looking to make their big ideas into a much loved reality.

Why B&Q

Ready to apply?

Step 1:

Apply via bandqcareers.com

Step 2:

We'll contact you for a phone interview

Step 3:

We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Check out our FAQs for more information about interviewing at B&Q.

Property Coordinator

  • Eastleigh, Hampshire
  • Permanent Full Time - Fixed
  • £23,000 to £25,000