Retail
Operations
Store support office
Our stores our essential in helping millions build happier homes. And our Retail Operations teams are essential in running our stores. Behind all the activity that goes on, they're there. Scheduling changes at the right time and with the right equipment, developing our colleague deployment model and reviewing our range to make sure we're always at our best.
Our roles
Retail Operations Partner
Being a B&Q Retail Operations Partner is all about creating those market leading experiences for both customers and colleagues. By looking at our operational performance and leading our KPI reporting, monthly reviews, and resourcing, it's a role for someone who knows how to generate real return on investment and work with all kinds of people to spot simpler ways of working.
Retail Change Manager
As a Retail Change Manager, you'll be the ambassador behind our B&Q Change Programme. Working on things like format projects and propositional change, and even looking at how to unify our range reviews, you'll work with our field teams, agency partners and third-party contractors to make sure we always deliver quality products, on time and in a cost-effective way.
Health & Safety Advisor
Our Health & Safety Advisors know that keeping our customers, colleagues and contractors safe in our stores is one of the most important jobs we do. So, as well as making sure they keep us compliant with laws and regulations, they work to find ways to improve the B&Q experience for everyone.