Digital Supply Analyst

Digital Supply Analyst
  • Eastleigh, Hampshire
  • Permanent Full Time - Permanent
  • £28,000 to £40,000
Apply now

About the role

Digital Supply Analyst


Up to £40,000 per annum + Bonus + Pension+ BUPA + ShareSave + 6.6 weeks holiday + hybrid working

Southampton, Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Digital Supply Optimiser and you’ll be a big part of this. 

Key responsibilities

The role purpose is to optimise the Digital Supply Chain with a focus on customer experience ensuring availability is above minimum targets whilst stock is managed within the agreed budget for a defined market(s)

  • Responsible for optimising Home Delivery availability from B&Q Hub Stores, Rockingham fulfilment centre and Direct Supply Vendor (DSV) sites.
  • Ensure Click & Collect targets are achieved.
  • Ensure purchasing and product life cycle is managed within agreed financial and stock health targets.
  • Set, review and refine as appropriate the online sales and stock forecasts ensuring availability is maintained to agreed targets.
  • Optimise replenishment using available tools to ensure stock is ordered accurately and in a timely fashion to appropriate fulfilment locations, achieving the digital sales forecasts. Manage the order book, making amendments and applying updates as required, liaising with vendors & DCs.
  • Deliver range exit and new product launches to the agreed plan and time scales. Liaise with cross functional teams.
  • Responsible for products being set up accurately and on time to allow order placement. Working with Digital & Market teams, Kingfisher and Logistics using business processes.
  • Ensure product data is accurate throughout digital systems (SAP, Riversands & ATG), allowing smooth customer order flow.
  • Execute the agreed Online Trading Plan, delivering to launch target and ensure a clean sell through.
  • Influence and support the development of the Digital Supply Chain to ensure technical processes and procedures optimise customer experience.
  • Convert the Digital First supply strategy into an operational plan that delivers across all KPIs to ensure the best customer experience.

Required skills & experience

  • Able to analyse complex data effectively and efficiently, identifying root cause and best solution.
  • Good experience of forecasting and replenishment systems, SAP an advantage.
  • Good understanding of Digital Supply Chains and how to best optimise these.
  • Capability to create and successfully implement plans to improve key performance measures.
  • Collaborative, engaging and effective communicator.
  • Can challenge effectively as well as create great rapport with others.
  • Good level of commercial acumen and ability to make decisions on both data and instinct.
  • High level of ownership and proactive approach to deliver results.

Career progression

What's in it for me?

As part of a great team, you’ll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about. 

We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation. 

If you require any additional support or adjustments to help you make an application, please contact us at

Rewards &

Training &

Learn & Develop at B&Q

When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, Mylo, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together. 

Flexible learning with Mylo

Mylo is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With Mylo, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 150 different learning activities - like short videos, articles, workshops and webinars - think of Mylo as your 24/7 training pal, designed to help you make the most of your B&Q career journey.

Developing in role

Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.

Building expertise and know-how

We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into. 

Accelerated Development Talent Programmes

Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.


At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.


A day in the life

Take a tour
around our

Our Store Support Office sits within B&Q House and supports our colleagues and stores right across the UK and Ireland. In our bespoke, modern and eco-friendly building just north of Southampton, you’ll find a friendly team of talented people in a huge range of roles.

Explore our
store support office


In B&Q house, you’ll enjoy an onsite gym, a subsidised Costa, a canteen and restaurant, prayer room, plus open plan and cosy work spaces, an outdoor picnic area, and bike sheds for those who cycle in.


B&Q House has a biomass boiler, solar panels and a rainwater harvesting system. Our building also makes use of upcycled and recycled furniture and fittings, and features natural ventilation, heat retention and CO2 management, all via our very own weather station on the roof.

COVID-19 safety measures

At B&Q House we've made lots of changes to ensure we're ready for our colleagues to work safely. Watch our video to find out more.

choose us?

Why Supply Chain at B&Q?

Things move quickly at B&Q. And so do our supplies. By making sure each and every one of our 295 stores are fully stocked, we can make sure our customers get what they need, when they need it most.

Why B&Q

Ready to apply?

Step 1:

Apply via

Step 2:

We'll contact you for a phone interview

Step 3:

We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Check out our FAQs for more information about interviewing at B&Q.

Digital Supply Analyst

  • Eastleigh, Hampshire
  • Permanent Full Time - Permanent
  • £28,000 to £40,000