About the role
If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme, please contact us at: recruitment@b-and-q.co.uk. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.
Permanent
£34,000 - £45,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working (2 days per week in the office)
Southampton, Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Retail Recruitment Partner and you’ll be a big part of this.
Key responsibilities
Role Purpose:
This role is responsible for sourcing, attracting and assessing best‑in‑class talent, in a more inclusive way, for vacancies up to and including Store Manager. Partnering closely with stakeholders, the Talent Acquisition Partner provides insight and constructive challenge, using data and market knowledge to influence hiring decisions.
Key Accountabilities / Responsibilities:
Talent Acquisition:
- Partner with aligned business areas and key stakeholders to understand upcoming TA activity, priorities and challenges, using insight to shape effective recruitment plans and support strong hiring outcomes.
- Build specialist knowledge about the business area(s), roles recruiting for and the external market
- Develop manager capability through the High Performance Hiring approach
- Deliver end-to-end recruitment for retail management roles, providing a high-quality, efficient and inclusive hiring process for candidates and hiring managers.
- Build strong talent pipelines and sourcing strategies to attract high-calibre management talent across multiple locations and business areas.
- Builds strong relationships and partners with hiring managers to provide expert advice, actively gathering and using data to create insight
- Champion an excellent candidate experience, ensuring timely communication, constructive feedback and alignment with the organisation's values aligned to our Recruitment Policy and Principles
- Ownership of screening interviews, arranging selection events and relevant contract processing
- Trusted owner of sharing feedback and outcomes with our candidates
- Champion the effective use and implementation of recruitment technology to enhance candidate experience, improve team efficiency and support delivery against the TA team North Star.
Projects:
- Represent Talent Acquisition in business projects and change programmes, ensuring people and recruitment considerations are embedded from the outset.
- Lead or contribute to initiatives that improve recruitment effectiveness, efficiency and candidate experience.
- Own continuous improvement to ensure we’re always future thinking and simplifying our ways of working
- Collaborate with stakeholders to deliver continuous improvement opportunities across Talent Acquisition and the wider business
Key Business Relationships:
- Partners with internal stakeholders including HR specialist and generalist teams and supporting SSO functions, to ensure recruitment is managed effectively and within SLAs.
- Partners with external stakeholders, third‑party agencies and external subject‑matter experts to complement in‑house sourcing activity and support recruitment delivery and projects where required.
- Partners with Regional Managers and Regional People Partners to provide data and insight relevant on specific areas.
Required skills & experience
Required Skills & Experience:
- Full 360 cycle internal recruitment experience; delivering effective recruitment campaigns and solutions to meet business needs within agreed SLA’s and timescales
- Ability to confidently and constructively challenge and influence stakeholders around selection decisions and recruitment best practice
- Evidence of developing strong stakeholder relationships with a consultative and collaborative approach
- Capable of working within a highly pressurised and fast paced environment.
- Excellent verbal communication skills preferably with experience communicating effectively through remote communications channels (i.e. telephone, email etc)
- Experience of direct recruitment methods, with strong social media sourcing expertise
- Ability to multi-task and prioritise effectively.
- Attention to detail- a completer finisher who does what they say they will do.
- Data analytics, insight and storytelling.
- Experience of leading and challenging people directly and/or indirectly through projects and task delivery.
- Retail knowledge (desirable)
What's in it for me?
What's In It For You?
At B&Q, we're building more than great homes – we're building great careers.
When you join us, you'll be part of a supportive, inclusive business where your ideas matter, your development is invested in, and your wellbeing is genuinely important.
Here's what you can expect:
🏡 Flexible & Hybrid Working - Work in a way that helps you perform at your best, balancing business needs with personal commitments.
📈 Career Growth & Development - Access learning, development and career opportunities across one of the UK's leading retail organisations.
💰 Competitive Reward Package - A competitive salary, pension and a range of financial benefits.
🛒 Colleague Discounts - Enjoy discounts across B&Q and the wider Kingfisher Group.
❤️ Health & Wellbeing Support - Access wellbeing resources, health support and employee assistance programmes designed to help you thrive.
🌴 Time Away From Work - Generous holiday entitlement and family-friendly policies that support life both inside and outside work.
🤝 A Place Where You Belong - We're committed to creating an inclusive workplace where everyone feels valued, respected and empowered to be themselves.
🌍 Make a Difference - The work you do will have a direct impact on our customers, colleagues and business.
Eligibility To Work
Please note that B&Q does not currently offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and throughout their employment.
Accessibility & Disability Confident
At B&Q, we're committed to creating an inclusive recruitment experience for everyone.
If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know.
If you would like to be considered under the Disability Confident Scheme, please contact us at recruitment@b-and-q.co.uk. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.
We want to ensure that all employees, future employees and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
If you require any additional support or adjustments to help you make an application, please contact us at recruitment@b-and-q.co.uk.
Training &
development
Learn & Develop at B&Q
When you join B&Q, we want you to be all you can be. From the minute you walk through our doors to the exciting moment you make that next career move, we're here to help you make the most of every opportunity. Thanks to our friendly learning system, LEO, we make sure you always have the support you need to take on every challenge and fit your learning around your life. Here, we know that the best way to grow is together.
Flexible learning with LEO
LEO is your every day, on the go learning and development partner. Helping you build the knowledge you need now and in the future. With LEO, you can access training and content, anywhere, anytime and on any device. You can even influence the type of training on offer by rating and recommending content, and letting us know what we can do to improve. Award-winning and featuring over 500 different learning activities - like short videos, articles, workshops and webinars - think of LEO as your 24/7 training pal, designed to help you make the most of your B&Q career journey.
Developing in role
Learning never stops at B&Q. Whether you've been in your role for one day or five years, there's always something to be curious about. It's why we're always creating learning opportunities and experiences that'll give you the chance to develop your skills. Like our First Line Manager programme: a course that helps our newest line managers build their confidence and management skills. Or our Leadership Development programme that challenges our more experienced leaders to reflect on and adapt their approach for our ever-evolving ways of working.
Building expertise and know-how
We believe anyone can learn the technical skills to do their job with excellence. It's all about attitude and behaviour here. So, if you're passionate about customer service and design, we'll teach you how to create beautiful kitchens. If you're someone who loves being outdoors, we'll help you learn about our garden ranges. And, if you're someone who just loves what we do but doesn't know where to start, we'll help you find the perfect role for you to grow into.
Accelerated Development Talent Programmes
Whatever goal you're working to at B&Q, we want to help you get there. We do this by designing a number of programmes which help you to practice your skills and learn new ones, gain valuable experiences, learn from others and jump on opportunities that are right for you. From leaders taking their first steps into management to those simply looking for a new challenge, we're there to make sure you achieve your ambitions.
Induction
At B&Q, we want every new colleague to understand our values, our customers, and how we work together to achieve our purpose. That’s why we’ve designed an induction programme that’ll give you real insight into our business, our culture and help you feel included from day one. For your first few weeks on the job you’ll work with your team and line manager, mixing online learning with practical tasks, to grow your knowledge a little every day.
Explore our
store support office
Facilities
In B&Q house, you’ll enjoy an onsite gym, a subsidised Costa, a canteen and restaurant, prayer room, plus open plan and cosy work spaces, an outdoor picnic area, and bike sheds for those who cycle in.
Sustainability
B&Q House has a biomass boiler, solar panels and a rainwater harvesting system. Our building also makes use of upcycled and recycled furniture and fittings, and features natural ventilation, heat retention and CO2 management, all via our very own weather station on the roof.
Ready to apply?
Step 1:
Apply via bandqcareers.com
Step 2:
We'll contact you for a phone interview
Step 3:
We’ll carry out a face to face or online interview (and we may request a 2nd interview if the role you're applying for is more complex).
Step 4:
We’ll contact you with feedback, and maybe even a job offer.
Check out our FAQs for more information about interviewing at B&Q.